Policies and procedures
Policies and procedures help make a workplace run smoothly by ensuring staff and volunteers know how things are done and how decisions are made. They provide guidelines for resolving conflict and minimising risk and enable staff to get on with delivering quality services.
This manual identifies a broad range of policy areas that your organisation may need to consider. It includes sample policies with tips on how to adapt and implement them. It also recommends a set of key policies that your organisation should have in place as a minimum to ensure good governance and management.
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ISBN 978 1 876045 63 0, Paperback, 297 x 210mm (A4), 136 pages, RRP $30.00 (incl. GST)