Resource Category:

Culturally and Linguistically Diverse Communities

Helping Out booklet and map

The City of Melbourne's Helping Out booklet and map provide a comprehensive list of free and low-cost services available from organisations in the central city and surrounding suburbs. The booklet and map include information about food, accommodation, health services, drug and alcohol services and legal advice from more than 70 organisations throughout the City of Melbourne. This booklet contains an alphabetical list of all agencies and the services they offer. Organisations span across health, legal, homelessness, housing and more.  

Training and Supporting volunteers from CALD backgrounds

This training manual from Volunteering Australia has been designed to enable trainers to deliver customised training yo managers and others within volunteer organisations. The manual covers and introduction and four modules focused on planning, recruitment, orienting and supporting volunteers.

Practical Guide to involving volunteers from CALD backgrounds

This practical guide from Volunteering Australia provides useful background information on volunteers from diverse backgrounds and practical steps to help organisations recruit and retain them. The guide contains three modules covering context, recruitment and best practice, and two modules focused on recruiting women and young Muslims as volunteers.

Targeted recruitment of Aboriginal and Torres Strait Islander people – A Guideline for Employers

An Indigenous Engagement Survey conducted by the Business Council of Australia (BCA) in 2014 revealed that almost 70 per cent of respondent companies had Indigenous employment strategies and most respondents also indicated they planned to recruit Indigenous employees in 2015. This guideline produced by the Australian Human Rights Commission will help employers to use the special measure’ provisions in the federal Racial Discrimination Act 1975 (Cth) and state and territory discrimination laws, to target Aboriginal and Torres Strait Islander people for recruitment. This is an important resource for employers seeking to advance the rights of Aboriginal and Torres Strait Islander peoples. See the full guideline here.

Environmental resource translations – Environment Victoria

As part of the Sustainability for Diverse Communities Resource Hub, Environment Victoria pulled together plenty of sustainability translations covering:
  • Waste and recycling
  • Consumerism and chemicals
  • Energy and climate change
  • Gardening, composting and food
  • Water
  • Public housing
  • Backyard biodiversity and more
You'll find them on this page sorted by topic.

Ten principles of sustainability work with diverse communities – Environment Victoria

Influencing a culture which is not your own can be hard, but with more than six years of experience in working on sustainability with culturally and linguistically diverse communities (and 15 years working in behaviour change), Environment Victoria has learnt a few things which make it a whole lot easier. Here are our 10 golden rules for making your multicultural sustainability projects effective.

Health and Community Services Audit – VACCHO

This audit via the Victorian Aboriginal Community Controlled Health Organisation is an informal tool to help you assess access and quality of care at your service for Aboriginal people. It can also serve as a prompt to encourage us to challenge existing cultural norms and values which can limit our ability to make services and programs accessible, responsive and accountable to those with greatest need in our communities. It has been designed by both Aboriginal and non-Aboriginal workers, from a range of local services, to ensure it is both relevant and useful.

Working with People from CALD Backgrounds

This resource from the Volunteering Victoria Portal looks at how to best involve people from culturally and linguistically diverse backgrounds in volunteer programs, while ensuring the volunteer program is sustainable, and that both volunteers and the organisation benefit from a culturally diverse volunteer involvement. This section provides more in-depth information and tips for working with people from diverse cultures. Working with People from Culturally and Linguistically Diverse Backgrounds

Engaging CALD Communities in Volunteering

Engaging CALD Communities in Volunteering in Victoria – A guide for volunteer organisations This booklet is a resource for volunteer-involving organisations who wish to engage and support volunteers from culturally and linguistically diverse (CALD) communities. The resource is based on the content and the learnings from four ‘Strength and Diversity in Supporting Communities’ seminars run by AMES in early 2011. It suggests approaches to key issues such as low English proficiency, how to embrace cultural diversity and making sure your orientation and training is culturally appropriate. Download a PDF copy of the guide 

Centre for Multicultural Youth

The Centre for Multicultural Youth (CMY) is a community based organisation that provides services to and advocates for the needs of young people from refugee and migrant backgrounds.