Whilst managing volunteers is usually a rewarding task – there can be an unpleasant side to volunteer management: Performance counselling.
When a volunteer isn’t performing to the best of their ability, or is acting in a negative or disruptive way – then performance counselling is in order.
If you avoid confrontation like the plague, struggle to give constructive feedback and feel like you’re going into battle every day, then this workshop is for you.
Understanding the importance of developing policies and procedures – and where to begin
The ability to deliver the message
The confidence to have those tough conversations
Ability to develop prevention strategies and minimise risk
Managers and leaders of volunteers to build on existing skills