There are a number of strategies that can be used to diffuse situations where clients, colleagues or friends may be exhibiting difficult behaviours such as yelling, ignoring or blaming. This workshop will focus on identifying the difficult behaviour, motivating factors of this behaviour, how we respond to and manage our own feelings in response to this behaviour and strategies that can be used in such circumstances.
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Managing challenging behaviours
May 9, 2017 @ 9:30 am - 5:30 pm
Event Start: May 9, 2017 @ 9:30 am
Event End: May 9, 2017 @ 5:30 pm
Event Venue: Melbourne Family Relationship Centre
Event Address: 379 Collins Street